Contact Star & Shield

Call Toll Free (866) 942-9822

To expedite your call the you will be presented with the following options at the opening menu:

  • Option 1: Existing Policy holders/Make a Payment
  • Option 2: New Quote/Existing Quote
  • Option 3: 24/7 Claims Service

Call Center Hours (Eastern Standard Time)

Monday – Friday: 8:30 a.m. – 5:30 p.m.

By Fax

To send your policy documentation to Star & Shield, please fax to (850) 402-8280

By Mail

Star & Shield Insurance Services
3692 Coolidge Court, Suite U1
Tallahassee, FL 32311

Sponsorships and Events

If you have a sponsorship opportunity you would like us to consider, please send an e-mail with your request and contact information to


When you join the Star & Shield team, you’ll receive more than competitive compensation and an exceptional benefit package. You’ll feel good about serving a very special community – Law Enforcement, Corrections, Fire-Rescue, EMS and their families.

Our associates are dedicated to the mission of serving those who serve in Public Safety and emergency response roles. See our current Open Positions.