Member Testimonials

“After being in law enforcement for approximately 28 years, there are certain values that I hold very dear to my heart. The integrity part of any individual or company is very important and when I went to Star & Shield that is exactly what I found.”

— Jose, Police Detective

“It’s one big happy family looking after each other, even after retirement!” 

— Garry, Retired Policeman

 “The customer service was great, very friendly, very outgoing, very willing to help in any way that they could.”

— Liz, Daughter of Law Enforcement Officer

“One of the major factors of why I went with Star & Shield was credibility; the other was the customer service I received. When I called for a quote, they were prompt and professional. There was no high pressure. They gave me the information, and when I told them I wanted time to think about it, I didn’t feel obligated in any way. The representative I spoke to said if I had any additional questions to let her know. The low pressure sales situation made me feel really comfortable.”

— Alison, employee of Law Enforcement sponsored social service organization

“It is fantastic that Star & Shield not only covers me as a member, as a Police Officer, but it covers my family…my daughter…my wife...and I thought that was fantastic.”

— Jose, Police Detective

 “When you pick up the phone and dial 911 you know that they are going to be there and that’s what I am expecting to get from Star & Shield, you pick up the phone and they will be there.”

— Edgar, Firemedic

“We just love the fact that they represent the entire first responder’s family for Law Enforcement, Fire Rescue, Corrections Officers, EMS… family members, volunteers, and retires…”

— Anna, Spouse of Retired Law Enforcement Officer

“I’ve been very satisfied with the customer service. I like the idea of being able to do everything on the phone. When I call, the representative is able to pull up all of my account information. Each time it’s been nothing but a pleasant experience.”

— Billy, Deputy

“I thought it was a win-win all the way around. I trust them…I trust that they will do the right thing even if I never need them they will be there.”

— Larry, Retired Police Detective

“When people understand the concept of what Star & Shield represents they know there is nothing else like it out there.”

— David, Retired Master Deputy/Star & Shield Marketing Associate

“It wasn’t the standard insurance salesman approach. This was more of an educational type interaction. Right up front I found they were refreshingly honest.”

— Jimmy, Sheriff’s Office